Credit & Payment Policy

Credit Approval

Establishing credit accounts and assigning credit limits are determined solely at Apotheca's discretion. Credit limits may be adjusted, reduced, or revoked at any time based on payment history, financial status, or purchasing patterns.

Payment Terms

Standard B2B payment terms shall be determined by Apotheca's billing department and officially communicated at the time of account setup. Accounts without approved credit terms (Pre-Paid accounts) must pay all invoices in full before order processing and warehouse dispatch.

Apotheca reserves the right to require prepayment, certified funds, wire transfer, ACH payment, or other approved payment methods for accounts with prior payment issues, returned payments, excessive credit exposure, or elevated financial risk.

Credit Holds

Apotheca reserves the right to immediately place accounts on hold, restricting ordering capabilities and suspending shipment releases, for any of the following reasons:

• Balances past due beyond assigned terms.
• Purchasing activity exceeding the authorized credit limit.
• Returned checks or failed ACH/electronic payments.
• Licensing compliance inquiries or regulatory changes.
• Financial instability or elevated credit risk.

Past Due Accounts & Late Fees

Past due invoice balances will accrue interest at the lesser of 1.5% per month (18% per annum) or the maximum interest rate permitted by applicable state law. Interest charges will accrue daily from the invoice due date until the balance is paid in full.

Collection Costs & Attorney Fees

In the event an account is placed in collections or referred to legal counsel for recovery, the customer agrees to pay all collection agency fees, court costs, reasonable attorney fees, and collection expenses incurred by Apotheca in enforcing payment.

Invoice Disputes

Any dispute regarding invoice line items, pricing, or quantities must be submitted to Apotheca's billing department in writing within 15 days of the invoice date. Undisputed amounts must be paid in full by their original due date. Disputes raised after 15 days will not be considered.

Returned Payments & Chargebacks

Returned checks, failed ACH transactions, rejected electronic payments, and unauthorized credit card chargebacks are subject to an administrative fee of $35.00 per occurrence. Accounts will be immediately placed on credit hold, and payment methods may be restricted to certified funds.

Suspension of Service

Apotheca reserves the right to suspend future shipments, cancel pending orders, deactivate portal login credentials, or refuse service for any partner accounts not in good standing or failing to comply with credit limits and payment terms.